Looking to make your Tim Hortons runs faster and more convenient? Learning how to add a Tim Hortons gift card to the app is the easiest way to keep your balance in one place, earn rewards, and enjoy a seamless checkout experience every time you visit.
Whether you’re using a physical gift card or a digital one, the Tim Hortons app lets you load it in just a few taps saving you time and keeping your Tims Wallet ready for coffees, donuts, and more.
In this guide, we’ll walk you through the simple steps so you can start using your gift card instantly.

What You Need Before Adding a Tim Hortons Gift Card
Before you start adding your Tim Hortons gift card into the app, it’s important to make sure you have a few things ready. Don’t worry none of them are complicated. Most people already have these items on their phone or in their wallet.
First, you’ll need the Tim Hortons app, which is completely free. You can download it from the App Store for iPhone or the Google Play Store if you’re on Android. Make sure it’s the latest version, because older versions sometimes hide features or don’t work properly.
Next, you’ll need a Tims Rewards account. This is also free to create and takes less than a minute. Your account is what keeps your rewards, gift cards, and balances saved even if you switch phones. If you already use the app to order food or collect points, then you’re good to go.
You’ll also need your gift card number and PIN.
- If you have a physical card, flip it over. The PIN is found under the scratch-off panel.
- If you have a digital (email) gift card, your number and PIN will be included in the email.
Make sure you also have a stable internet connection. Adding cards requires the app to connect to Tim Hortons’ servers, so Wi-Fi or strong data works best.
These are the basics needed for a smooth, trouble-free setup. Once these items are ready, you’re all set to add your gift card into the Tim Hortons app.
How To Add a Tim Hortons Gift Card to the App: Step-by-Step Guide
Open the Tim Hortons App
Launch the app on your phone. If you haven’t used the app in a while, check for an update—this helps avoid loading issues and keeps features easy to find.
Log In to Your Tims Rewards Account
You must be logged in for your gift card to save properly. This keeps your balance safe and lets you access your card on any device. If you’re not logged in, the app won’t let you add a card.
Go to the Tims Wallet
Look for the tab labeled “Wallet” or “Payments.” The location may change depending on app updates, but it’s usually at the bottom of your screen. This section holds all payment methods including gift cards, credit cards, and balances.
Tap “Add or Manage Gift Cards”
Inside the Wallet section, you’ll see an option to add, manage, or transfer gift cards. Tap on Add Gift Card to continue.
Enter Your Gift Card Number and PIN
Type in the numbers exactly as shown on your card or in your email.
- Physical card → number and PIN are on the back.
- E-gift → both are in the email.
If the PIN is scratched off too much, don’t panic Tim Hortons customer support can help verify it.
Confirm and Add Card
Press the Add Card button. After a few seconds, your card balance should appear. If it doesn’t load, try refreshing the app, switching Wi-Fi, or logging in and out.
And that’s it! Your gift card is now linked to your Tims app.
How To Transfer Balance From a Physical Tim Hortons Card to the App
If you already have a physical Tim Hortons gift card that you’ve been carrying in your wallet, backpack, or pocket, you don’t actually need to hold onto it forever. The app lets you transfer the balance from a physical card directly into your digital Tims Wallet.
This is super convenient because it means you don’t need the plastic card anymore you can use your phone to pay everywhere Tim Hortons accepts digital balances.
To transfer the balance, open the Tim Hortons app and go to your Wallet. Once inside, tap “Manage Gift Cards” or “Add / Transfer Card.”
Look for the option specifically labeled “Transfer Balance.” The app will ask you to enter the card number and PIN from the physical card. You just type those in the same way you would when adding a new card.
Once the transfer is done, the money moves from the plastic card to your account in the app. This means that the physical card becomes empty, but it does not disappear from history you just won’t need to use it anymore. In most cases, the balance shows up instantly.
Transferring a balance is extra helpful because it:
- Keeps your money safe even if you lose the card
- Lets you earn Tims Rewards more easily
- Speeds up checkout
- Keeps everything organized in one place
If the transfer doesn’t work, update your app or make sure your gift card PIN is readable. If the card is damaged, you may need to contact Tim Hortons support for help.
How To Check Your Gift Card Balance in the Tim Hortons App: Step-by-Step Guide
Checking the balance on your Tim Hortons gift card using the app is quick and easy. Here’s how to do it step-by-step in simple so anyone can follow along:
Open the Tim Hortons App
Make sure you have the Tim Hortons app installed on your phone. If not, download it from the Apple App Store or Google Play Store. Open the app and log in to your Tim Rewards account. Logging in ensures your gift card balance stays synced and saved.
Go to the Scan Tab
At the bottom of the app’s main screen, you’ll see several tabs. Tap the one labeled “Scan.” This is where you can scan your QR code for payment and see your digital Tim Card details.
Locate Your Gift Card Balance
In the Scan section, look at the top right corner of your screen. Here, you will see your Tim Card balance. This amount shows how much money you have left on your digital gift card.
View or Manage Your Tim Card
Tap on the Tim Card balance area to open more options. You can reload money onto your card, transfer balances from physical gift cards, or manage multiple gift cards here.
If You Haven’t Added Your Gift Card Yet
You can also check the balance by first adding your physical or digital gift card to the app. To do this, tap “Add Gift Card” or “Transfer Balance” and enter your 16-digit card number and 4- or 8-digit PIN (usually under a scratch panel).
Refreshing the Balance
Your balance updates automatically after every purchase or reload. If you don’t see the new balance right away, try closing and reopening the app or logging out and back in.
Alternative Ways to Check Balance
Besides the app, you can check your Tim Hortons gift card balance by visiting any Tim Hortons store and asking a cashier or by calling the Tim Hortons support line at 1-866-TIMCARD (1-866-846-2273) and following the automated instructions.
This method makes it simple to keep track of your Tim Hortons gift card balance from your phone anytime, so you never run out of funds when craving your favorite coffee or snacks.
Common Problems and How To Fix Them
Even though adding a Tim Hortons gift card is usually simple, sometimes small problems can show up. Here are the most common issues and the easiest ways to fix them.
Card Not Accepted
This usually happens if the card number or PIN was typed wrong. Double-check the numbers carefully. If it still doesn’t work, the card might be expired (rare) or already used. Try entering the information again slowly.
App Not Showing New Balance
If your balance doesn’t update right away, try refreshing the Wallet page. You can also close the app and reopen it. Sometimes you may need to log out and back in. Make sure you have the latest version of the Tim Hortons app.
PIN Scratched Off or Damaged
If you scratched too hard and the PIN is unreadable, don’t panic. Take a photo of the back of the card and contact Tim Hortons customer service. They can help verify ownership and recover the PIN.
Can’t Find the Wallet or Gift Card Section
Tim Hortons sometimes updates their app layout, so buttons may move. Look for Wallet, Payments, or Card icons. You can also use the app’s main menu to find “Payments” or “Manage Cards.”
If none of these solutions solve your problem, restarting your phone or reinstalling the app usually fixes most glitches.
Can You Add Multiple Tim Hortons Gift Cards to the App?
Yes, you can add more than one Tim Hortons gift card to the app, which is great if you get several cards during birthdays or holidays.
The Tim Hortons app allows multiple cards to be registered under the same account. When you add them, the app will usually combine the balances automatically, creating one total wallet balance.
This means that if you add a $10 card and then add a $25 card, your app may show a single combined balance of $35. Some versions of the app still show separate gift cards, but most users get a merged amount.
Managing multiple gift cards is easy. Just go into Wallet → Manage Gift Cards. Here you can see all the cards you’ve added, transfer balances, or remove empty ones.
Having multiple cards can be especially useful if you:
- Get many cards as gifts
- Want to keep family cards in one place
- Prefer organizing funds without carrying physical cards
If the app does not combine the balances automatically, don’t worry you can manually transfer them yourself using the Transfer Balance option.
How To Use Your Gift Card Once It’s Added
Once your gift card is added to the Tim Hortons app, using it is super simple. When you buy something at a Tims location, open the app and go to your Wallet. You’ll see a big QR code. The cashier will scan that code, and the money will automatically come out of your gift card balance.
If you’re placing a mobile order, the app uses your gift card balance by default. You don’t need to choose anything your balance automatically applies before any other payment method. This makes mobile ordering super quick since you don’t have to type in card details.
If your gift card doesn’t have enough money left to cover your purchase, the app will ask you to use another payment method or reload your balance.
Using the app instead of a physical card also means you earn Tims Rewards points right away with every purchase. It also keeps your money safer. Even if you lose your phone, your balance stays protected in your account.
Benefits of Adding a Tim Hortons Gift Card to the App
Adding your gift card to the Tim Hortons app comes with a bunch of awesome perks. First, it helps you earn Tims Rewards points automatically, which means free drinks and snacks. You don’t have to swipe your card or scan anything extra the app does everything in one step.
Second, it’s safer. If you lose a physical gift card, you lose the balance. But if you save your gift card in the app, Tims Rewards protects your money. Even if you switch phones, your balance moves with you.
Third, it makes paying in-store or through mobile orders super fast. You just show your QR code or place your order online, and the gift card balance is used instantly.
It’s also great for tracking your spending. You can see exactly how much you have left and when you used it. That helps with budgeting or planning your next Tims run.
Finally, it’s very convenient for gifts, You can reload your own card or even reload a family member’s card straight from the app.
FAQs – How To Add Tim Hortons Gift Card To App
To add a Tim Hortons gift card, open the Tim Hortons app, log into your Tims Rewards account, go to Wallet, choose Add or Manage Gift Cards, and enter your card number and PIN. Tap Add Card and your balance will appear instantly.
On physical cards, the PIN is under the silver scratch-off area on the back. On digital gift cards, the PIN is included in the email you received.
Common reasons include typing the card number incorrectly, entering the wrong PIN, using an expired card, or the app needing an update. Refresh the app or try again with corrected details.
No, The Tim Hortons app requires a PIN to verify the balance before adding the card.
Yes, You can add several gift cards. Most balances automatically combine into one total in your Tims Wallet.
Go to Wallet → Manage Gift Cards → Transfer Balance, then enter the card number and PIN. The balance from your plastic card will move into your account.
This usually happens due to slow internet, a glitch, or an outdated app version. Refresh the Wallet screen, restart the app, or log out and back in.
Inside the app, open Wallet. Your balance is displayed at the top. You can also check transaction history or refresh the screen.
Yes, Once your card is added to the app, the balance is automatically used first for any mobile order.
No, Tim Hortons gift cards are region-specific. U.S. gift cards work only in the U.S., and Canadian gift cards work only in Canada.
Conclusion
Adding a Tim Hortons gift card to the app is one of the easiest ways to make your coffee runs faster, easier, and more organized. With just a few simple steps, you can store your card digitally, track your balance, earn rewards automatically, and never worry about forgetting or losing your gift card again.











