Tim Hortons Gift Card Balance

Checking your Tim Hortons gift card balance in Canada is the easiest way to know how much you have left to spend on delicious coffee, donuts, and snacks.

Whether you’re using the Tim Hortons app, visiting Tim Hortons online, or calling the Tim Hortons gift card balance phone number, it’s quick and convenient to check your balance anytime.

You can also manage your funds, request a gift card balance transfer, or complete your Tim Hortons gift card activation with ease.

Keeping track of your Tim Hortons gift card balance helps you enjoy cash-free transactions every time you visit.

Stay updated and make every moment at Tim Hortons more rewarding by checking your gift card balance regularly.

What Is a Tim Hortons Gift Card?

A Tim Hortons gift card is a plastic or digital card that holds money you can spend only at Tim Hortons. Someone might give you this card for your birthday, holidays, or as a small “thank you,” or you might buy one for yourself to make paying easier.

The physical card looks like a regular bank card, while the digital version usually sits inside the Tim Hortons app on your phone. You “load” money onto the card first and then use it to pay at the cashier or in the app.

When you pay with the gift card, the cost of your food or drink is taken off your card balance, and the remaining amount stays on the card for next time.

Why You Should Check Your Tim Hortons Gift Card Balance

Checking your Tim Hortons gift card balance before you order is very important. If you do not know how much is left, your card might not have enough to pay for everything, and you may need another way to pay at the last second.

Knowing your balance also helps you plan your visits and budget your spending. For example, if you know you have 10 dollars left, you can decide if you want one big meal now or smaller snacks over a few days.

In many Tim Hortons stores, your updated balance is printed at the bottom of your receipt after you pay with the card, so it is a good habit to look at it.

What You Need Before You Check Your Balance

Before you check your Tim Hortons gift card balance, make sure you have a few things ready:

• Your physical Tim Hortons gift card or access to your digital card in the app.
• The 16‑digit card number printed on the front or back of the card.
• The PIN (a short code), usually hidden under a scratch‑off area on the back of the card.

You often need the card number and PIN when you check your balance online, in the app, or over the phone. Never share your full card number and PIN on social media or with strangers, because someone could use your balance without your permission.

How to Check Tim Hortons Gift Card Balance in the App (Step‑by‑Step)

Using the Tim Hortons app is one of the easiest and most popular ways to check your Tim Hortons gift card balance in Canada.

Here is how to do it in simple steps:

Download the app

• Go to the App Store (iPhone) or Google Play Store (Android).
• Search for “Tim Hortons” and download the official app.

Create or sign in to your account

• Open the app.
• If you do not have an account, tap “Sign Up” and add your email, password, and basic details.
• If you already have an account, just sign in.

Open the “Scan” or “Tim Card” section

• At the bottom of the app, tap the button that usually says “Scan” or shows a barcode.
• At the top of that screen, look for a tab called “Tim Card” or “Tims Gift Card.”

Add or transfer your gift card

• Tap the option like “Transfer balance from another Tim Card” or “Add a card.”
• Type in your 16‑digit gift card number and the PIN from the back of the card.
• Confirm the transfer so the balance moves to your digital Tim Card in the app.

See your balance inside the app

• After the card is added or the balance is transferred, stay on the “Scan” or “Tim Card” screen.
• Your Tim Hortons gift card balance should appear near the top right of the screen.
• You can use this digital card to pay, reload money, or move balances between cards.

Once this is set up, you can check your balance any time just by opening the app and going to the same screen.

How to Check Tim Hortons Gift Card Balance on the Website

You can also check your Tim Hortons gift card balance online through the official website. The steps are similar to the app and usually require an account.

Go to the official Tim Hortons website

• Use a web browser and visit the Canadian site (for example, the .ca version).

Sign in or create an account

• Click “Sign In” at the top right.
• If you do not have an account, click “Sign Up,” fill in your details, and verify your email if asked.

Open the Tim Card or Gift Card area

• After signing in, look for a menu or link called “Tim Card” or “Tims Gift Card.”
• Click it to open your card section.

Add or transfer your gift card

• Choose the option to “Transfer Balance” or “Add a Card.”
• Type your 16‑digit card number and your PIN from the back of the physical card.
• Confirm to move the money onto your online Tim Card.

View your balance

• Once your card is added, your Tim Hortons gift card balance should show on your account page, often near the top of the screen under “Tim Card.”

This method is useful if you are on a computer and want to see your balance without using your phone.

How to Check Your Balance In‑Store (At a Tim Hortons Restaurant)

If you do not want to use the app or website, you can check your Tim Hortons gift card balance in store.

Bring your gift card to any Tim Hortons

• Go to a participating Tim Hortons restaurant in your area.

Ask the cashier for a balance check

• When you reach the counter, politely say something like, “Can you please check my gift card balance?”
• Hand your gift card to the cashier.

Wait while they scan your card

• The cashier will either swipe your card or type the number into their system.
• In a few seconds, they can tell you how much money is left.

Check your receipt

• If you use your gift card to pay for an order, look at the bottom of the receipt.
• Your updated Tim Hortons gift card balance is often printed there, so keep the receipt if you want a record.

This method is great if you are already at Tim Hortons and want to know your balance right before you order.

How to Check Your Balance by Phone

Some Tim Hortons gift cards and support pages show a customer service number you can call to check your balance.

This is helpful if you do not have internet.

Find the phone number on your card

• Turn your card over and look for a toll‑free number (for example, a number starting with 1‑866).

Have your card ready

• Make sure you can read the 16‑digit card number and the PIN on the back.

Call the number

• Use your phone to call the customer service or gift card number you see on the card.

Follow the instructions

• You may hear an automated voice that asks you to type your card number using your phone keypad.
• Some systems might also ask for your PIN.

Listen for your balance

• After you enter the information, the system should tell you your current Tim Hortons gift card balance.

This option is useful if your internet is slow or if you do not want to download the app.

How to Transfer Balance to a Digital Tim Card

Transferring your physical gift card balance to a digital Tim Card in the app can make your life easier. It keeps your money safe and lets you pay directly from your phone.

• Open the Tim Hortons app and sign in: Make sure you are logged into your account.

• Go to the Tim Card or Scan section: Tap “Scan” at the bottom, then choose the “Tim Card” tab at the top.

• Choose “Transfer balance from another card” or similar: Tap the option that lets you move money from a different Tim Card or gift card.

• Enter your physical card details: Type the 16‑digit number and the PIN from the back of your physical gift card.

• Confirm the transfer: Check that the numbers are correct, then confirm. The money from your plastic gift card will move into your digital Tim Card inside the app.

After this, you can see and use your Tim Hortons gift card balance directly through the app without needing the physical card every time.

Common Problems and Simple Fixes

Sometimes you might see an error or get confused when checking your Tim Hortons gift card balance.

Here are some common issues and what you can do:

1. Problem: “Invalid card number”

• Check that you typed all 16 digits correctly and did not mix up any numbers.
• Make sure there are no spaces or extra characters.

2. Problem: PIN does not work

• Scratch the PIN area gently so you can see all numbers clearly.
• If it is badly damaged or unreadable, you may need to contact Tim Hortons customer support.

3. Problem: Balance not updating

• Sometimes systems take a short time to refresh. Try closing and reopening the app or website.
• Check your most recent receipt to see the last balance printed there.

If problems keep happening, ask an adult to help you contact Tim Hortons customer service for more detailed support.

What happens if a gift card is lost or stolen?

If a Tim Hortons gift card is lost or stolen, what happens depends on whether it was registered to an account.

Unregistered gift card

For an unregistered physical Tims Gift Card, the balance is treated like cash. If it is lost, stolen, or used by someone else, the remaining balance normally cannot be replaced, even if you report it.​

Because of this, it is important to keep the card safe and not share the number or PIN with anyone.​

Registered gift card

If the physical Tims Gift Card was registered to your Tim Hortons account, you may be able to protect the balance.​

• You should call Tims Gift Card support (for example, the 1‑866‑TIMCARD number listed by Tim Hortons) as soon as you notice the card is missing.​
• Support may ask for your card number and some recent transaction details to confirm you are the owner.​
• Once they verify your account, they can usually freeze the lost or stolen card and transfer any remaining balance to a new card.​

Best Practices

• Register your physical Tims Gift Card to your Tim Hortons app/account as soon as you get it, so the balance can be protected if the plastic card is lost.​
• Treat any unregistered card “like cash”: keep it in a safe place and avoid posting photos of the number and PIN online.​

Tips to Keep Your Tim Hortons Gift Card Safe

Your Tim Hortons gift card is almost like real cash. If someone else gets it and uses it, the money can be gone.

Here are some safety tips:

• Do not share clear photos of the front and back of your card online.
• Do not post your full card number or PIN on social media, even as a joke.
• If you use the app, create a strong password for your account and do not share it with other people.
• Consider transferring your balance to a digital Tim Card so your money is tied to your account instead of just a plastic card.

By keeping your Tim Hortons gift card balance secure, you make sure you can enjoy your treats when you want them.

Can I check my Tim Hortons gift card balance without an account?

Yes, you can usually check your balance in store or by phone without making an online account. The app and website usually work best when you have an account and move your balance to a digital Tim Card.

Do Tim Hortons gift cards expire?

In many cases, Tim Hortons gift cards in Canada do not expire, but rules can change and some special or promotional cards might have extra conditions. It is always a good idea to ask an adult to help you read the rules on the back of the card or on the Tim Hortons website.

Can I reload money on my Tim Hortons gift card?

Yes, many Tim Hortons gift cards and Tim Cards can be reloaded. You can usually add more money in the app, on the website, or in store at the cashier so you can keep using the same card.

FAQs – Tim Hortons Gift Card Balance

Conclusion

Checking your Tim Hortons gift card balance is simple once you know your options: the mobile app, the official website, in‑store at the cashier, or over the phone.

Choosing the method that works best for you helps you feel confident every time you order your favourite coffee or snacks. By keeping your balance updated and your card safe, you can enjoy every visit to Tim Hortons without any surprises.