TellTims.Ca Survey 2025 – Win $1 Hot Chocolate, French Vanilla or Iced Coffee

The “TellTims.Ca Survey” is an official customer feedback platform by Tim Hortons Canada designed to gather valuable insights on customer satisfaction.

By participating in this survey, Tim Hortons customers in Canada can share their honest opinions about their recent visits and, in return, receive a special reward such as a $1 Hot Chocolate, French Vanilla, or Iced Coffee coupon.

This survey helps Tim Hortons improve their menu offerings, service quality, and overall customer experience while giving participants a chance to enjoy exclusive incentives.

Taking the TellTims.Ca Survey is quick, simple, and an excellent way for Canadian customers to influence their favorite coffee chain’s future while enjoying delicious rewards.

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What Is the TellTims.Ca Survey?

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Tim Hortons Canada conducts the TellTims.Ca Survey to gather honest feedback directly from customers. The survey collects valuable insights that help improve products, services, and the overall customer experience.

This survey allows Tim Hortons to understand customer loyalty, preferences, and satisfaction levels regarding its food quality, service, cleanliness, and overall experience.

The key objective is to collect valuable insights that help improve products and services.

Customer feedback from the TellTims.Ca Survey directly influences Tim Hortons operations, menu offerings, and training programs, ensuring a better experience for all visitors while rewarding participants with a $1 coupon for items like hot chocolate, French vanilla, or iced coffee.

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Rewards for Participation in TellTims.Ca Survey

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Complete the Survey

After dining at a Tim Hortons restaurant in Canada, keep your purchase receipt. Visit the official survey website at www.telltims.ca within 7 days of your visit.

Enter the 21-digit survey code found at the bottom of your receipt and answer all the survey questions honestly about your recent experience.

Receive Your Validation Code

Upon completing the survey, you will receive a unique validation code. This code is your reward proof and is required to redeem the special offer on your next visit to Tim Hortons. Be sure to write down or save this code carefully.

Redeem Your $1 Coupon on Your Next Visit

Present the validation code on your next Tim Hortons visit within 30 days of receiving it. The code entitles you to purchase any one of the following beverages for just $1:

• Hot Chocolate
• French Vanilla
• Iced Coffee

This offer is a thank-you from Tim Hortons for providing valuable feedback and helping improve customer service.

Note Redemption Terms and Conditions

Keep in mind:

• The survey code must be used within 30 days of receipt.
• The offer applies only at participating Canadian Tim Hortons locations.
• Only one survey validation code can be used per visit.
• The coupon cannot be combined with other promotions or used for delivery/digital orders.
• Taxes are not included in the $1 offer price.

Past Rewards and Changes Over Time

Previously, some participants received a free coffee or donut or entered sweepstakes for Tim Hortons gift cards.

The current incentive focuses on the $1 beverage offer to provide consistent, quick rewards for survey participation. Tim Hortons updates rewards periodically, so it’s best to check the official site for the latest offers.

This step-by-step guide helps your blog readers clearly understand how they can participate in the TellTims.Ca Survey and benefit from its rewards, ensuring clarity and encouraging participation.

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Eligibility and Requirements for TellTims.Ca Survey Participation

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Here is a detailed guide on Eligibility and Requirements for participating in the TellTims.Ca Survey:

Who Can Take Part:

1. Age Requirement: Participants must be at least 18 years old to take part in the survey.
2. Residency: Only legal residents of Canada are eligible to participate.
3. Valid Purchase: A recent purchase at a Tim Hortons Canada restaurant is mandatory. You must have a valid receipt with a survey invitation and a 21-digit survey code printed on it.
4. Language: Participants need to understand and respond in either English, French, or Spanish.
5. Device Access: You must have access to an internet-connected device such as a computer, smartphone, or tablet to complete the survey online.

Validity of Receipt and Time Limits:

1. The survey must be completed within 7 days from the date of purchase stated on the receipt.
2. After completing the survey, the validation code you receive must be redeemed at a Tim Hortons outlet within 30 days.
3. Each valid receipt allows for one survey entry only.
4. Only one survey per guest is allowed per month.

Who Cannot Participate:

1. Employees of Tim Hortons Canada, including managers and staff.
2. Immediate family members or household members of Tim Hortons employees.
3. Anyone without a valid Tim Hortons purchase receipt including a survey invitation code.

These rules ensure fair participation and help maintain the integrity of the survey process. Following them will guarantee your eligibility and the ability to reap the rewards offered by the TellTims.Ca Survey.

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Step-by-Step Guide: How to Take the TellTims.Ca Survey

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Here is a detailed step-by-step guide for your blog post on how to take the TellTims.Ca Survey:

Visit the Official Survey Website

Go to the official TellTims survey website at www.telltims.ca using a device connected to the internet, such as a smartphone, tablet, or computer.

Choose Your Preferred Language

On the homepage, select your preferred language from the available options: English, Français (French), or Español (Spanish). This makes it easier to understand and complete the survey.

Enter the 21-Digit Survey Code

Find the unique 21-digit survey code printed at the bottom of your Tim Hortons purchase receipt. Enter this code carefully into the survey homepage input field and click the “Start” button to begin.

Complete the Survey Questions

Answer all the survey questions honestly and thoroughly. The questions typically cover:

• Quality and taste of the food and beverages
• Friendliness and helpfulness of staff
• Cleanliness and ambiance of the restaurant
• Speed of service and order accuracy
• Overall satisfaction and likelihood to recommend Tim Hortons

Submit Contact Details and Complete the Survey

After answering all survey questions, you may be asked to provide your contact details such as your email address. This is to receive the survey validation code and possible reward notifications.

Receive Your Validation Code

Once you complete the TellTims.Ca Survey, you receive a validation code. Write down or securely save this code because you need it to redeem your reward on your next Tim Hortons visit. Present the code within 30 days to enjoy your $1 beverage offer.

Redeem Your Reward at a Tim Hortons Location

Take your validation code to any participating Tim Hortons restaurant within 30 days. Present the code when ordering to redeem your reward, usually a $1 Hot Chocolate, French Vanilla, or Iced Coffee.

This steps ensures participants can easily complete the survey and enjoy the rewards while providing valuable feedback to Tim Hortons.

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TellTims.Ca Survey Terms and Conditions

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Here is a detailed guide to the Survey Terms and Conditions for the TellTims.Ca Survey:

Receipt Validity and Offer Redemption Window

• The survey code printed on your Tim Hortons receipt is valid for 7 days from the date of purchase. You must complete the survey within this time frame to be eligible for the reward.
• Tim Hortons uses personal contact information collected during the survey, such as email addresses, only for survey-related communications and offers. They protect this data according to privacy laws to ensure confidentiality and security.

Details About the Use of the Reward Coupon and Restrictions

• The current reward is a coupon valid for a $1 Hot Chocolate, French Vanilla, or Iced Coffee.
• Some offers may vary depending on location and are subject to availability.
• The $1 offer cannot be combined with other promotions, discounts, or used on delivery or digital orders.
• Taxes are not included in the $1 price and must be paid separately.
• The coupon is non-transferable and cannot be redeemed for cash.
• Only one survey validation code can be used per purchase/visit.
• The offer cannot be altered or exchanged for other products.

Privacy and Data Protection Assurances

• Tim Hortons commits to safeguarding your privacy. They collect and use survey information solely to enhance customer experience and for internal purposes.
• Tim Hortons commits to safeguarding your privacy. They collect and use survey information solely to enhance customer experience and for internal purposes.
• Participation in the survey is voluntary, and respondents can choose not to provide personal information beyond the scope necessary to complete the survey.
• The survey complies with relevant data protection regulations to safeguard participant data from unauthorized access or misuse.

These terms ensure a fair and secure experience for all participants while helping Tim Hortons gather valuable feedback to enhance their services.

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Tips for a Successful TellTims.Ca Survey Experience

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Here are practical tips for a successful TellTims.Ca survey experience.

Save Your Receipt Immediately

After your visit to Tim Hortons, keep your purchase receipt in a safe place. The receipt contains the essential 21-digit survey code necessary to participate. Since the code is time-sensitive and valid only for 7 days, prompt action is important.

Complete the Survey Promptly

Make sure to take the survey within the 7-day window from your visit to Tim Hortons. Completing it soon after your experience helps ensure your feedback is fresh and accurate, and your survey code remains valid.

Provide Honest and Constructive Feedback

Answer all survey questions truthfully. Whether your experience was positive or needs improvement, constructive feedback helps Tim Hortons improve service, food quality, and overall customer experience. Avoid vague answers; be specific about what you liked or what could be better.

Take Your Time, But Be Efficient

The survey typically takes around 5 to 10 minutes to complete. Set aside this time without distractions to carefully consider each question, ensuring valuable responses without rushing.

Note Your Validation Code Carefully

At the end of the survey, you will get a unique validation code. Write this down clearly or save it digitally to avoid losing it, as this code is necessary to redeem your $1 beverage reward.

Redeem Your Coupon Within 30 Days

Use the validation code at any participating Tim Hortons location within 30 days of survey completion to claim your $1 Hot Chocolate, French Vanilla, or Iced Coffee. Remember, the offer cannot be combined with other promotions or used for delivery orders.

Use the Coupon Smartly

Plan your next visit wisely to maximize the reward. You can use the coupon on a separate visit if preferred, but ensure it is before the expiration date.

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Common Issues & Troubleshooting for TellTims.Ca Survey

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Here is an informative section on common issues and troubleshooting for the TellTims.Ca Survey:

 Invalid or Already Used Survey Code

• Make sure you enter the 21-digit survey code exactly as printed on your receipt, without any spaces or hyphens.
• If you encounter a message indicating that the survey code is invalid or has already been used, it may be due to incorrect entry or prior redemption. Each receipt code is valid for a single use only.

Survey Site Access Problems

• If the survey webpage doesn’t load or gives errors, check your internet connection and try again.
• Clear your browser cache or try a different browser or device if you face persistent issues accessing the site.

Receipt Expired

• The survey code on your receipt is valid for only 7 days. Trying to use an old receipt will result in an error or code rejection.

No Validation Code Received After Survey

• If you finish the survey but do not receive a validation code, ensure you completed all questions and submitted the survey fully.
• Contact Tim Hortons customer service for assistance if the problem persists.

Trouble Redeeming the Coupon

• When redeeming the coupon, present the validation code clearly to the staff.
• Check the offer’s validity period (30 days) and location restrictions.

Suspected Survey Manipulation

• Providing false answers or attempting to manipulate the survey system can lead to disqualification and no reward.

Where to Get Help

• For unresolved issues, contact Tim Hortons Guest Services at 1-888-601-1616 (8 AM to Midnight EST) or via email at mediainquiries@timhortons.com.
• Always ensure you are using the official survey site www.telltims.ca to avoid scams.

By following these tips and being aware of common issues, participants can smoothly complete the TellTims.Ca Survey and enjoy their rewards without hassle.

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Useful Links and Contact Information

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Here are useful links and contact information for the TellTims.Ca Survey and Tim Hortons customer support:

Official Tim Hortons Survey Website:

• www.telltims.ca – The official portal to participate in the TellTims.Ca Survey.

Tim Hortons Official Websites:

• Canada: www.timhortons.ca
• Global: www.timhortons.com

Customer Service and Support:

• Tim Hortons Help Centre for questions about Tims Rewards, app, gift cards, and more: help.timhortons.ca
• Customer Service Phone (Canada): +1 888-601-1616 (8 AM to midnight EST)
• Tim Hortons Headquarters (Canada): +1 905 845 6511

Tim Hortons Social Media:

• Twitter: twitter.com/timhortons
• Facebook: facebook.com/TimHortons
• Instagram: instagram.com/TimHortons
• YouTube: youtube.com/user/TimHortons

Participants can reach out to these platforms for further inquiries about the survey, rewards, or other customer service needs.

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FAQs About TellTims.Ca Survey

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Conclusion

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Participating in the TellTims.Ca Survey is a valuable opportunity for Tim Hortons customers in Canada to have their voices heard and directly influence the quality of products and services offered.

By sharing honest feedback about recent visits, customers help Tim Hortons enhance its food, customer service, and overall experience. In appreciation, participants receive exclusive rewards like a $1 Hot Chocolate, French Vanilla, or Iced Coffee coupon, making it not only a rewarding but also a fulfilling experience.

Taking part in the TellTims.Ca Survey is quick, simple, and benefits both customers and the brand encouraging everyone to contribute to the continued improvement of their favorite Canadian coffee house.